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This store has earned the following certifications.
Our bed frame is versatile and can be paired with drive systems and most other manufacturers' bed ends, whether they are new or old. This flexibility ensures you can integrate the frame into your existing setup without replacing all components.
We have upgraded our hand pendant with large, easy-to-use controls. This makes adjusting the bed simple and accessible, improving your daily routine.
The transition box allows you to change the rotation of the high/low shaft easily. Once installed, the shaft will stay with the bed, eliminating the risk of loss or forgetting on future installations.
Our motor is completely self-contained, reducing its weight and minimizing noise during operation. It can be installed and removed with the patient still in the bed, ensuring convenience and safety.
If there is a power failure, a 9V battery located in the motor can lower the head and foot sections of the bed up to nine times. This provides an additional safety feature in case of power outages.
Our channel frame construction offers superior strength and reduced weight, with a weight capacity of 450 lbs. The wood grain panels are tough and resistant to breaking and scratches. The headboard is taller than the footboard to better fit home décor.
Labels and color-coded springs assure accurate installation of side rails, enhancing patient safety. The bed, side rails, and mattress have been safety-tested by SGS, a nationally recognized testing facility. This satisfies all applicable FDA entrapment guidelines.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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