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This store has earned the following certifications.
Advantages: - Total Back Saver: Tuffcare's patient lift is designed to reduce the risk of potential injury to both patients and caregivers, ensuring everyone's safety. - Enhanced Patient Comfort and Dignity: By reducing physical strain, the lift increases patient satisfaction and comfort, promoting dignity during transfers.
Features: - Multi-Hook Up Points: The lift arm and slings are equipped with multiple hook-up points, making it suitable for patients of various heights. - Stable Footplate: A folding, non-slip footplate provides a stable base, ensuring easy and stress-free transfers. - Electronic Control System: - Emergency Power Cut-Off Switch: Ensures safety in emergency situations. - Detachable Battery Pack: A detachable 24-volt 9 amp battery pack for flexibility and ease of use. - Ergonomic Hand Pendant: Wire control allows for effortless arm movement.
Compatibility & User Requirements: - Sling Options: Available in two types—standing and transport slings of different sizes. - 6-Point Lift Arm: Supports a wide range of sling sizes, types, and brands. - Upper Body Strength: Users need to have the upper body strength to maintain a straight back during the transfer.
Capacity: - Height Range: Swivel bar height adjusts from 26" to 73". - Base Opening: 4 1/2" low to 34" wide. - Weight Capacity: Supports up to 380 lbs.
Coverage & Delivery: - Coverage: One-year coverage on electronic parts, lifetime guarantee on the frame. - Delivery: Safe and timely delivery by a dedicated freight service. A valid phone number is required for coordination.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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